Data Center Technicians Internship Opportunities

About

Description

Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. Come build community, explore your passions and do your best work at Microsoft with thousands of university graduates from every corner of the world. At Microsoft, Interns Workers work on real-world projects in collaboration with teams across the world, while having fun along the way.

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices; This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process
• Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
• Maintains and steward up-to-date and accurate logical information within various inventory management systems (e
• g
• , configuration management databases, asset management repositories)
• Ensures detailed physical inventory tracking and staging
• Help to reconcile and report inventory discrepancies
• Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
• Comply with security and data management policies

Qualifications

• Currently pursuing or have completed a Bachelors/Masters Degree in IT
• Retail
• Warehousing
• Logistics or Supply Chain Management
• Preferred Qualifications: Customer service and interpersonal skills
• Enthusiasm towards leading technologies and motivation to learn and grow
• Excellent verbal and written communication, analytical and presentation skills

Application instructions:

• Applicants must be: Fluent in English. Must be a South African National